We are here to help. At Tiffany Luck, support is available in English. If the brand facts do not list a dedicated channel, please use the support option on the site to reach our team.

Payments and Withdrawals

Our team can assist with deposit queries, pending withdrawals, and payment method questions. Withdrawals are processed within 0–24 hours, and our minimum withdrawal amount is £50. When contacting us, please include your transaction reference number and the payment method used so we can locate your query quickly.

Account and Verification

We can guide you through identity verification and account management. Please tell us which document type you have submitted (for example, passport or utility bill) and the email address registered to your account. This helps us resolve verification queries as efficiently as possible.

Bonuses

If you have a question about your welcome package or free spins, our team is happy to help. Please quote your bonus code or promotion name and confirm which stage of the 35× (Deposit + Bonus) wagering requirement you have reached.

Limits and Self-Exclusion

We take responsible gambling seriously. If you wish to set deposit limits, cooling-off periods, or request self-exclusion, please contact us via the support option on the site and state your request clearly. We will act on responsible gambling requests promptly.